Harvey Homeowner Assistance Program


The City of Houston and the Texas General Land Office (GLO) continue to work together on an agreement to help homeowners who need assistance with repair, reconstruction, and reimbursement for homes damaged by Hurricane Harvey.

At this time, the City of Houston will continue assisting homeowners whose repairs and reconstructions were approved by the GLO prior to October 6, 2020.  All other repair and reconstruction applications, including those approved after October 6, 2020, will be transferred to the GLO to complete the process.

In addition, the GLO has granted the City of Houston limited funding to provide reimbursements for completed and eligible home repairs paid by a homeowner in excess of past aid the homeowner received from sources including insurance, FEMA, nonprofit assistance, and the Small Business Administration. The deadline for new applications has since passed. Those who submitted their applications prior to December 31, 2020 will continue to be assisted by the City of Houston.

Any questions for HCD can be directed to our Call Center at 832-393-0550. The GLO’s Homeowner Assistance Program team can be reached at 346-222-4686 or 1-866-317-1998 (toll-free) or at houston.glo@recovery.texas.gov . More information about the GLO’s program can be found at recovery.texas.gov/hap/houston  .

We appreciate your patience, and we will continue to work hard to ensure a smooth transition of applications to the GLO, so that no one is left behind.

32% of all home-owning households in Houston were impacted by Hurricane Harvey.  60% of impacted households were located outside the flood plain, meaning many did not have flood insurance – or any expectation that they would be flooded. The Harvey Homeowner Assistance Program run by the City of Houston Housing and Community Development Department helps to offset the costs homeowners paid to make repairs to their homes.

Applications for assistance were closed on December 31, 2020. The City of Houston will continue processing all submitted applications.

Homeowners who still need help to repair or rebuild after Hurricane Harvey may be interested in the State of Texas’s repair program .

Reimbursement Solution

The Harvey Homeowner Assistance Program’s Reimbursement Solution provides reimbursement to assist homeowners who have already made their repairs to repair damages caused by Hurricane Harvey. The program is available to Houstonians of all income levels.

  • Homeowners who have completed repairs and/or who have remaining repairs under $5,000, as determined by a program inspection, may qualify for reimbursement of eligible expenses incurred.
  • Reimbursement may be combined with rehabilitation (not reconstruction) from the Texas General Land Office’s (GLO) Homeowner Assistance Program if remaining repairs exceed $5,000, as determined by a program inspection.

Please note that applications for reimbursements must have been submitted prior to December 31, 2020. At this time, only limited funding is available.
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Do I Qualify?

A property must meet the following requirements:

  • It is located within the City of Houston.
  • It is located outside of the floodway.
  • The applicant lived in it as their primary residence during Hurricane Harvey. (August 25, 2017)
  • It was damaged by Hurricane Harvey.

Applicants must meet the following requirements:

  • They must be the owner of the property.
  • They must be current (or on an accepted payment plan) for property taxes.
  • Applicant and all household members over the age of 18 must be current on payments for child support.
  • They must agree to remain in the home as their principle residence for the duration of a compliance period, which varies depending on the amount of assistance granted.

Additional eligibility requirements may apply.

Homeowner Guidance Documents

The documents in this table should be used as references and tip sheets to help walk applicants through the process. Any questions should be referred to our recovery call center at 832-393-0550.

Document NameLast Updated
Duplication of Benefits January 2021
Eligible and Ineligible Expenses May 2021
Program Guidelines May 2021
Reimbursement Overview January 2021
Step By Step Guide January 2021

Applicant Forms

Copies of application forms can be viewed here as reference. As the Harvey Homeowner Assistance Program invites applications based on responses to the Harvey Recovery Survey, these forms are only for reference. The City will provide all applicants will fillable forms.

Questions about the program?

Contact the Call Center for inquiries or to check on your application status

Contact our Complaint/Appeal team for concerns, complaints, or appeals